Modern Workplace Engineer

Technology Services | Permanent Full-time 

The Opportunity

We are seeking a skilled and proactive Modern Workplace Engineer to join our Technology Services team. This is an exciting opportunity for an experienced IT professional who is passionate about modern workplace technologies, continuous improvement, and delivering exceptional user experiences across a complex and diverse organisation.

About the Role

Reporting to the Manager Information Technology, you will act as the subject matter expert for Brightwater's modern workplace environment, providing technical leadership, escalation support, and strategic input to enhance our technology landscape.

You will collaborate closely with technical teams, business stakeholders, and external partners to drive system improvements, strengthen security, and ensure our workplace technologies continue to meet the needs of our workforce and clients.

Brightwater can offer you:

• A lucrative base salary plus super and the ability to salary package up to $18,550 annually, meaning you can legitimately pay less tax and increase your take-home pay
• Our unique staff benefits program, including access to BrightwaterPlus which gives you discounts with over 370 retailers and heavily discounted gym membership with access to 65 facilities across Perth
• State of the art working space with an onsite café, free parking and staff gym!
• Hybrid working options, promoting a healthy work life balance

Your key responsibilities will include:

• Providing expert technical support and escalation management across the modern workplace technology stack
• Contributing to IT strategy, roadmaps, and technology standards
• Designing, maintaining, and documenting technical solutions and architecture
• Supporting and participate in technology projects and working groups
• Driving continual improvement initiatives across systems, processes, and services.  
• Contributing to information security practices, embedding a Zero Trust mindset
• Supporting incident, problem, and change management activities
• Work collaboratively with vendors, stakeholders, and internal teams to optimise service delivery
• Develop and maintain technical documentation, including as-built diagrams and standards

About You

You are a technically capable engineer who enjoys solving complex problems and improving user outcomes. You bring strong communication skills and the ability to work effectively across both technical and non-technical stakeholders.

To be successful, you will have:

• Experience working in an Engineer-level role within a complex organization.
• Demonstrated experience supporting and administering modern workplace technologies.
• Strong knowledge of Microsoft 365, cloud-based workplace platforms, endpoint management, collaboration tools, and related infrastructure.
• Experience managing incidents, problems, and changes within an IT service management environment.
• Excellent analytical, troubleshooting, and problem-solving skills.
• Strong stakeholder engagement and communication abilities.
• A proactive and solutions-focused mindset with a commitment to continuous improvement.
• Tertiary qualification in Information Technology, Business, or a related discipline.
• Experience within aged care, community services, disability services, or healthcare environments.
• Knowledge of cybersecurity principles and modern security frameworks.

You will also need:

• A satisfactory National Police Clearance obtained in the last 12 months
• A valid driver’s licence as defined by the Department of Trasport WA (DoTWA)

About Brightwater:

With a track record that dates back to 1901, care is at our core. We stand beside our clients during times of personal change, using experience and understanding to be the support they need. We are ready for the complexities that come with ageing and disability, including dementia, Huntington’s disease and acquired brain injury.

If you are passionate about working at a place where people are guided to create new opportunities for themselves, where people who thought they’d no longer be able to grow, are growing in new and different ways, and where people are enjoying life, making decisions and building new relationships – a place where people can pursue the dignity of independence, then submit your application, along with a cover letter, through Brightwater's online portal by COB 2 August 2026. Shortlisting will begin immediately. Please note that Brightwater reserves the right to close the advert prior to this date.

Please read the attached job description for more information on the role, including a full list of duties and selection criteria.

For Further enquiries, please contact Zach Ooi @ 0429088113 or email [email protected] for a confidential chat.

Brightwater. Thrive, Connect & Belong