Care Partner Lead – Brightwater At Home

Brightwater is seeking an experienced, values driven leader to step into the role of Care Partner Lead. This is an exciting opportunity for a proactive professional who is passionate about supporting people to live well at home and committed to delivering high-quality, person-centred care within the Support at Home Program.

About the Role

As Care Partner Lead, you will play a pivotal leadership role in supporting and guiding Brightwater’s Care Partner Team. You will be responsible for ensuring exceptional client experiences, strong compliance, and continuous improvement across our Support at Home Services.

This role combines people leadership, operational oversight, and stakeholder engagement to ensure clients receive consistent, responsive, and meaningful support aligned with Brightwater’s values.

Key Responsibilities:

• Lead, mentor, and support a team of Care Partners to deliver high-quality, person-centred care.
• Foster a culture of accountability, collaboration, and continuous improvement.
• Ensure strong understanding and effective delivery of the Support at Home Program, funding models, and client pathways.
• Monitor and manage team performance and KPIs, including funding utilisation, Care Management Targets and client engagement activities.
• Promote compliance with the Strengthened Aged Care Quality Standards, Aged Care Act and Legislation, Brightwater policies, and best practice care management.
• Identify risks, escalate issues appropriately, and implement sustainable solutions.
• Contribute to service improvement initiatives that enhance efficiency, quality, and client outcomes.

About You:

You are a confident and compassionate leader who thrives in a fast‑paced environment and brings clarity, structure, and energy to your role.

You will bring:

• Demonstrated leadership experience within aged care, home care, or community services.
• Strong knowledge of the Support at Home Program, aged care legislation, Strengthened Aged Care Quality Standards quality standards, funding and framework.
• Experience leading and developing high‑performing teams within a client‑focused environment.
• Sound understanding of care planning, compliance, and risk management.
• Proven ability to drive client satisfaction and continuous improvement.
• Well‑developed problem‑solving and decision‑making skills.
• Excellent written and verbal communication skills, with the ability to build trust with clients, families, staff, and external partners.

Why Brightwater?

• A lucrative base salary plus super and the ability to salary package up to $18,550 annually, meaning you can legitimately pay less tax and increase your take-home pay 
• Our unique staff benefits program, including access to BrightwaterPlus which gives you discounts with over 370 retailers and heavily discounted gym membership with access to 65 facilities across Perth 
• State of the art working space with an onsite café, free parking and staff gym!  
• Hybrid working options, promoting a healthy work life balance.   
• Supportive leadership and collaborative team environment.
• Ongoing professional development and career growth opportunities.
• Access to free, confidential wellbeing support through our Employee Assistance Program.

If you’re ready to lead with purpose and positively influence the delivery of in‑home care services, we’d love to hear from you.

About Brightwater: 

With a track record that dates back to 1901, care is at our core.  We stand beside our clients during times of personal change, using experience and understanding to be the support they need. We’re ready for the complexities that come with ageing and disability, including dementia, Huntington’s disease and acquired brain injury. 

If you are passionate about working at a place where people are guided to create new opportunities for themselves, where people who thought they’d no longer be able to grow, are growing in new and different ways, and where people are enjoy life, making decisions and building new relationships – a place where people can pursue the dignity of independence, then submit your application, along with a cover letter, through Brightwater's online portal by COB 14 May 2026, however, shortlisting will begin immediately. Please note that Brightwater reserves the right to close the advert prior to this date. 

For Further enquiries, please contact Zach Ooi, Talent Acquisition Specialist @ [email protected] or phone 0429 088 113 for a confidential chat. 

Brightwater. Thrive, Connect & Belong