Rostering Officer – (RAC)

Operations | Centralised Workforce Optimisation | Permanent full-time

About the Role

Join Brightwater as a Rostering Officer and play a key role in supporting our Residential Aged Care (RAC) services through effective workforce scheduling. You’ll be responsible for coordinating staff rosters to ensure the right people are in place to deliver safe, high-quality care—while maintaining compliance, efficiency, and cost-effectiveness.

Working within a centralised rostering team, you will collaborate closely with Service Managers and frontline staff to respond to workforce needs in a fast-paced, dynamic environment.

Brightwater can offer you:

• A lucrative base salary plus super and the ability to salary package up to $18,550 annually, meaning you can legitimately pay less tax and increase your take-home pay
• Our unique staff benefits program, including access to BrightwaterPlus which gives you discounts with over 370 retailers and heavily discounted gym membership with access to 65 facilities across Perth
• State of the art working space with an onsite café, free parking and staff gym!
• Hybrid working options, promoting a healthy work life balance. 

Key Responsibilities

• Develop and maintain accurate staff rosters aligned to operational needs  
• Ensure rosters comply with enterprise agreements, awards, and budgets
• Manage shift allocations, leave coverage, and roster changes
• Liaise with sites to meet day-to-day staffing requirements
• Maintain accurate data for payroll and reporting purposes
• Monitor staffing trends and support workforce planning initiatives
• Provide responsive support for staff queries and roster adjustments

About you

You are highly organised, detail-oriented, and thrive in a fast-paced environment where no two days are the same.

You will bring:

• Experience in rostering, scheduling, or workforce coordination
• Strong understanding of awards/enterprise agreements (healthcare highly regarded)
• Excellent time management and problem-solving skills
• Strong communication and stakeholder engagement ability
• High level of accuracy and attention to detail
• Confidence using rostering systems and Microsoft Office
• A proactive, flexible, and customer-focused mindset

About Brightwater:

With a track record that dates back to 1901, care is at our core.  We stand beside our clients during times of personal change, using experience and understanding to be the support they need. We’re ready for the complexities that come with ageing and disability, including dementia, Huntington’s disease and acquired brain injury.

If you are passionate about working at a place where people are guided to create new opportunities for themselves, where people who thought they’d no longer be able to grow, are growing in new and different ways, and where people are enjoy life, making decisions and building new relationships – a place where people can pursue the dignity of independence, then submit your application, along with a cover letter, through Brightwater's online portal by COB 14 June 2026, however, shortlisting will begin immediately. Please note that Brightwater reserves the right to close the advert prior to this date.

Please read the attached job description for more information on the role, including a full list of duties and selection criteria.

For Further enquiries, please contact Zach Ooi, Talent Acquisition Specialist @ [email protected] or phone 0429 088 113 for a confidential chat.

Brightwater. Thrive, Connect & Belong