Due to continued growth within our organization, Brightwater is seeking an IT Business Support Officer to join our caring team! Become a vital team member that coordinates administrative processes and supports the wider IT function!  

Ker responsibilities:

• Providing comprehensive administration support to the IT leadership team.
• Preparing correspondence, compiling reports, taking meeting minutes and managing departmental communications.
• Managing the departments procurement and expense processes and raising purchase orders.
• Coordinating meetings and events across the wider IT team.
• Supporting day-to-day IT operations through departmental administration which includes handling incoming correspondence, record-keeping and filing.  
• Working in conjunction with the IT service desk team to manage, track and respond to requests within the IT Service Management platform.

If this sounds like you, Brightwater offers flexible work arrangements in a modern central office located in Inglewood with lush, manicured gardens, onsite parking, your very own gourmet café onsite and Staff Gym. We also offer competitive salaries, plus the ability salary package up to $18,550 annually, meaning you can legitimately pay less tax and increase your take-home pay by approximately $10,000 each year. On top of that, our unique staff benefits program, gives you access to over 370 retailers discounts.

To be successful in this role, you will have:

• Strong experience supporting a team with non-technical administrative functions.
• Excellent written and verbal communication skills.
• Demonstrated ability to build rapport and facilitate good relations with stakeholders at all levels.
• Solution-focused and self-motivated to improve efficiencies and produce deired outcomes.

You will also need:

• Satisfactory National Police Certificate obtained within the last 12 months
• A valid drivers license as defined by the Department of Transport WA (DoT)

About Brightwater

With a track record that dates back to 1901, care is at our core.  We stand beside our clients during times of personal change, using experience and understanding to be the support they need. We’re ready for the complexities that come with ageing and disability, including dementia, Huntington’s disease, and acquired brain injury.

If you are passionate about helping people pursue the dignity of independence and have a spirit that is caring, authentic, progressive, and courageous, then please read the attached job description for more information on the role, including the selection criteria to address in your cover letter.

Applications should be submitted through Brightwater’s online portal by 25 February 2026  however, Brightwater reserves the right to close this advert before this date.

For confidential enquiries, please phone Zach Talent Acquisition Specialist on 0429 088 113 or email [email protected]

At Brightwater, we welcome people with diverse life experiences, thoughts, and beliefs. We foster a culture of inclusion, collaboration, and innovation where our clients and staff can flourish. 

Brightwater. Thrive, Connect, Belong