Rostering Team Lead - RAC

Operations | Centralised Workforce Optimisation | Permanent Part Time 

About the Role

We are seeking an experienced and driven Rostering Team Lead to lead the delivery of Brightwater’s centralised rostering service across our Residential Aged Care (RAC) sites. This is a key leadership role responsible for ensuring rosters are efficient, compliant, and aligned to workforce and budget requirements—supporting the delivery of safe, high-quality care to our clients.

You will oversee a team of Rostering Officers, partnering closely with operational leaders to optimise workforce planning, improve processes, and drive continuous improvement across rostering systems and practices.

Brightwater can offer you:

• A lucrative base salary plus super and the ability to salary package up to $18,550 annually, meaning you can legitimately pay less tax and increase your take-home pay
• Our unique staff benefits program, including access to BrightwaterPlus which gives you discounts with over 370 retailers and heavily discounted gym membership with access to 65 facilities across Perth
• State of the art working space with an onsite café, free parking and staff gym!
• Hybrid working options, promoting a healthy work life balance. 

Key Responsibilities

• Lead and coordinate the centralised rostering team, ensuring efficient and consistent service delivery
•  Develop and implement rostering strategies to meet operational, financial, and workforce needs
• Partner with Service Managers and Operations to optimise workforce utilisation
• Oversee and maintain master rosters, ensuring compliance with enterprise agreements
• Monitor rostering data, trends, and reporting to identify risks and improvement opportunities
• Support payroll accuracy through timely and accurate roster management
• Recruit, coach, and develop team members while fostering a high-performing, customer-focused culture
• Drive continuous improvement initiatives across systems, processes, and reporting

About you

You are an experienced rostering or workforce planning professional with strong leadership capability and a passion for delivering operational excellence.

You will bring:

• Experience in rostering, scheduling, or workforce deployment
• Proven team leadership experience, ideally in healthcare or aged care
• Strong knowledge of rostering systems, HR practices, and enterprise agreements
• Excellent analytical skills and attention to detail
• Advanced communication and stakeholder engagement skills
• Ability to problem-solve, prioritise, and perform under pressure
• A proactive, adaptable, and customer-focused approach

About Brightwater:

With a track record that dates back to 1901, care is at our core.  We stand beside our clients during times of personal change, using experience and understanding to be the support they need. We’re ready for the complexities that come with ageing and disability, including dementia, Huntington’s disease and acquired brain injury.

If you are passionate about working at a place where people are guided to create new opportunities for themselves, where people who thought they’d no longer be able to grow, are growing in new and different ways, and where people are enjoy life, making decisions and building new relationships – a place where people can pursue the dignity of independence, then submit your application, along with a cover letter, through Brightwater's online portal by COB 4 July 2026, however, shortlisting will begin immediately. Please note that Brightwater reserves the right to close the advert prior to this date.

Please read the attached job description for more information on the role, including a full list of duties and selection criteria.

For Further enquiries, please contact Zach Ooi, Talent Acquisition Specialist @ [email protected] or phone 0429 088 113 for a confidential chat.

Brightwater. Thrive, Connect & Belong